Available for hire · Montréal, QC

Rajeev Kumar

IT Support Technician  ·  Systems & Network Troubleshooting  ·  Home Lab Enthusiast

I solve technical problems with clarity, precision, and a hands-on approach.

8+
Projects Built
2+
Years Experience
DVS
IT Support Diploma
Rajeev Kumar

Hands-on IT professional
with a builder's mindset.

I recently completed my DVS (Diploma in IT Support) at Pearson Electrotechnology Center in Lachine, QC — building a strong foundation in systems administration, networking, and end-user support.

My learning goes beyond the classroom. I maintain an enterprise-grade home lab running Proxmox VE, TrueNAS Scale, pfSense, and a full self-hosted media stack — because the best way to learn infrastructure is to build it yourself.

I completed an internship at the West Island Career Centre, supporting 100+ staff and students with hardware, software, networking, and system imaging across Windows and macOS environments.

I bring strong communication and documentation skills — every ticket I close includes clear notes, every fix I make gets written down.

🖥️   Proxmox, VMware, Hyper-V virtualization
🔒   pfSense firewalls, VLANs, Active Directory
💾   TrueNAS Scale with ZFS storage management
📡   TCP/IP, DNS, DHCP, LAN/WAN troubleshooting

Quick Info

  • Based in Montréal, QC
  • Open to on-site & hybrid roles
  • English (fluent) · French (learning)
  • DVS IT Support — Feb 2026
  • IT Support Intern — Dec 2025–Feb 2026

🏆 Certifications

Scheduled/In-Progress Microsoft Azure Fundamentals (AZ-900)
Pursuing CompTIA A+

What I work with.

🖥️

Operating Systems

Windows 10/11Windows ServerUbuntuDebianmacOS
🌐

Networking

TCP/IPDNSDHCPVLANsVPNLAN/WANCisco PTpfSense
⚙️

Virtualization & Infrastructure

Proxmox VEVMwareHyper-VVirtualBoxTrueNAS ScaleZFS
🔐

Security & Identity

Active DirectoryGroup PolicypfSenseOPNsenseRBACFirewall Rules
💻

Scripting & Automation

PowerShellBashPython (basic)HTMLCSS
🎫

Tools & Ticketing

JiraZendeskFreshdeskGrafanaPrometheusTrello

Built it. Broke it.
Fixed it. Documented it.

VM-01 VM-02 LXC-03 PROXMOX VE
01

Proxmox Home Lab Deployment

Built a multi-VM enterprise-grade home lab using Proxmox VE as the primary hypervisor, hosting 8+ VMs and LXC containers.

Proxmox VELinuxLXC
View Details →
INTERNET pfSENSE FIREWALL TRUSTED LAB/PROX IoT / MEDIA ISOLATED
02

pfSense Firewall with VLAN Segmentation

Deployed pfSense as network router and firewall with full VLAN segmentation to isolate lab, media, and trusted device traffic.

pfSenseVLANsFirewall
View Details →
rajeev@ubuntu-server:~ $ sudo apt install qemu-guest-agent Reading package lists... Done Building dependency tree... Done Setting up qemu-guest-agent ✓ $ systemctl enable qemu-guest-agent $ ip addr show eth0 inet 192.168.10.101/24
03

Ubuntu Server + QEMU Agent Integration

Installed and configured Ubuntu Server inside Proxmox with QEMU Guest Agent for proper VM control, snapshots, and IP reporting.

Ubuntu ServerQEMUProxmox
View Details →
lab.local DOMAIN CONTROLLER OU=IT OU=HR OU=MGMT 👤 👤 👤 GROUP POLICY · GPO PS> New-ADUser -Name "jdoe" -OU "IT"
04

Active Directory User Management Lab

Set up Windows Server with Active Directory, creating OUs, user accounts, group policies, and role-based access control.

Windows ServerActive DirectoryGPO
View Details →
TrueNAS SCALE RAID-Z2 · ZFS Pool · 4 Drives HDD 1 HDD 2 HDD 3 4TB × 3 HDD 4 SSD 1 SPARE RAID-Z2 2 PARITY DRIVES 64% used datasets: media / backups / vms SMB NFS SNAPSHOTS hourly · 24h daily · 30d weekly · 6mo ✓ ZFS Scrub: no errors · pool healthy
05

TrueNAS Storage Server Setup

Deployed TrueNAS Scale with ZFS RAID-Z2 storage pools, automated snapshots, and SMB/NFS shares for network-wide access.

TrueNAS ScaleZFSSMB/NFS
View Details →
Grafana Home Lab — Infrastructure Overview ● LIVE CPU 34% RAM 61% DISK I/O 12% UPTIME 14d 6h CPU Usage — Last 1h RAM — All Hosts DC01 UBT TNA GRF ✓ Prometheus · node_exporter · windows_exporter · No alerts
06

Windows + Linux Dual Monitoring with Grafana

Built a unified monitoring dashboard using Grafana, Prometheus, and node exporters across Windows and Linux systems.

GrafanaPrometheusNode Exporter
View Details →
💡 📷 RTSP 🌡️ 🔐 🏠 HOME ASSISTANT · TrueNAS · MQTT · RTSP
07

Home Assistant — Smart Home & IoT Hub

Deployed Home Assistant on TrueNAS to control Wi-Fi & IoT devices, live RTSP security camera streams, and automated action triggers.

Home AssistantTrueNASMQTTRTSPIoT
View Details →
🎬 🎭 🎞️ 📺 ▶ Playing · 1080p · H.265 · QuickSync 🔊 100% 💬 SRT 📱 3 clients Nginx + SSL Jellyfin Docker TrueNAS NFS 'Arr Suite: Sonarr Radarr Prowlarr Nginx Proxy QuickSync NVENC HW 🪼
08

Jellyfin Media Server — Full Stack Deployment

Deployed Jellyfin in Docker with Nginx reverse proxy, SSL, hardware-accelerated transcoding via Intel QuickSync, and full 'Arr suite automation.

JellyfinDockerNginxLet's EncryptSonarrRadarr
View Details →

Education & Experience.

Education

DVS in IT Support

Pearson Electrotechnology Center, Lachine QC
Completed February 2026

Hardware, networking, OS administration, virtualization, and end-user support.

AEC in Graphic & Web Design

John Abbott College, QC
October 2021

Diploma in 3D Animation & VFX

Maya Academy of Advanced Cinematics, India
February 2012
⬇ Download Resume (PDF)

Experience

IT Support Intern

LBSPB – West Island Career Centre, Pierrefonds QC
Dec 2025 – Feb 2026

Tier 1 support for 100+ users. System imaging, network config, printer setup, hardware troubleshooting, and knowledge base documentation.

Service Agent / Recreation Assistant

CIUSSS Centre-Ouest, Montréal QC
April 2021 – April 2023

Graphic Artist

Nagarro Software Pvt. Ltd, India
April 2013 – November 2017

Let's connect.

Actively looking for IT Support Technician roles in Montréal. If you're hiring or just want to talk tech, feel free to reach out.

✉️
Email[email protected]
💼
LinkedInlinkedin.com/in/rajeev-kumar-qc
📍
LocationMontréal, QC — Open to hybrid & on-site